Select the desired product in the correct size and add it to your shopping cart. Then follow the intuitive checkout process, where you enter your shipping and payment details. Once your order is complete, you'll receive a confirmation email.

As long as your order hasn't been shipped yet, you can change or cancel it. Please contact us as soon as possible so we can respond.

In some cases, the confirmation email ends up in your spam folder. If you haven't received an email after 15 minutes, please contact our support team.

Cancellations generally only occur if an item is unexpectedly unavailable or there is a problem with the payment processing. In this case, we will notify you immediately.

You can view the current status at any time in your customer account. As soon as your order has been shipped, you will receive a tracking link via email.

Yes, the minimum order value is 125 EUR.

No. A product is only reserved for you once the purchase is complete.

We accept credit card, PayPal, Klarna invoice, Apple Pay and Google Pay.

Yes, you can pay by invoice through our partner Klarna if you have sufficient creditworthiness.

Your card will be charged immediately after the order is completed.

Yes. Our site uses modern encryption technologies to ensure your data is transmitted securely.

Within Germany, delivery usually takes place within 2-4 working days after handover to DHL for standard shipping and within 1-2 working days for express shipping.
Shipping to Austria takes 2-5 working days for standard shipping and 1-3 working days for express shipping.

We offer standard and express shipping through our partner DLH. The options are displayed during checkout.

We currently only deliver to Germany and Austria.

Shipping costs vary depending on the country of delivery:

GERMANY

• DHL Standard: 4.95 EUR | 2-4 working days
• DHL Express: 15.95 EUR | 1-2 business days
  

AUSTRIA

• DHL Standard: 6.95 EUR | 2-5 working days
• DHL Express: 19.95 EUR | 1-3 business days

As soon as your package has been shipped, you will receive a tracking link via email

Simply register your return using our online returns process.
There is no need to print out the shipping label; you can scan and print your parcel using the QR code at a parcel shop or DHL Packstation of your choice.
Return the item(s) in their original condition within the 14-day return period.

You have 14 days to return your items.

We will cover the return costs for you.

After receipt and inspection of the return, the refund will be made via the original payment method within a few days.

Please note that exchanges are only possible for the same item in a different size.

Our sizes are based on standard measurements. With the help of our size guide and specific fit information on the product, you'll easily find the right option.

Yes, on every product page you will find a detailed size guide with measurements and tips.

Please contact us using our contact form and we will be happy to help you.